Visitors must arrive 45 minutes prior to their reserved time to the ticket exchange location and present the PDF voucher attached in the confirmation email and a valid official ID to check in.In the event that you do not receive an email from us, please check your spam folder or notify us via email. You will receive your booking information instantly via email.
In the unlikely event that the inventory runs out, we will send you a cancellation notice and a full refund will be issued shortly. Booking normally confirmed within 5 minutes if available.Guests are required to arrive 45 minutes in advance to exchange tickets Please use Google map to navigate, searching 'Ken's Tours'
